How To Fix Freezing Issues On Windows 10 Anniversary Update

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The Microsoft Windows 10 Anniversary update dropped earlier this month and is jam-packed with new features. But some users have reported that Windows 10 has been freezing after the update was installed. If you're one of those users, there's a way to fix the problem.

According to a forum moderator on Microsoft Answers, the issue affects some users who have installed the Anniversary update on computers that have the Windows 10 operating system stored on a solid-state drive (SSD) with apps and data stored on a separate drive. The problem doesn't show up when Windows 10 is booted in Safe Mode.

Microsoft is looking into the issue and, in the meantime, it has provided a workaround that will only work for those who have installed the Anniversary update less than 10 days ago:

Method 1: Using the Recovery Console

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart.
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced Options > Go back to the previous build. If you don’t see this option, try Method 2.

Method 2: Using the Settings app from Safe Mode

  1. Restart your PC. When you get to the sign-in screen, hold the Shift key down while you select Power > Restart.
  2. After your PC restarts to the Choose an option screen, select Troubleshoot > Advanced options > Startup Settings > Restart.
  3. After your PC restarts, you'll see a list of options. Select 4 or F4 to start your PC in Safe Mode.
  4. Open the Settings app.
  5. Select Update & security and then the Recovery tab.
  6. Under “Go back to an earlier build”, click the Get started button and follow the instructions.

You can keep track of the Microsoft Answers thread for a more official fix once its available. Microsoft is working on it.


Comments

    Haven't had this one.
    Only had win10 programmes no.longer compatible.
    Default programmes for file types reverting to Windows ones.
    Hardware changing default devices.

    I solved the problem by pulling the power plug out for a bit, booted right up. Certainly didn't like the restart button or just powering down. Strange thing though, the previous build files are no longer there, so I don't think going back to a previous version is going to help.

    In my case, the issue seems to have been due to a "power saving" feature on the storage controller driver.

    I managed to workaround by selecting the High performance power profile.
    but my laptop is pretty much plugged in constantly, so it's not a big deal.

    I found this, by checking the event viewer and seeing hundreds of events complaining about storage.

    give that a go, before reverting..

    Anyone else have no end of issues with win10, and flawless experience with AU?

    No problems with any of my old PC's, but my two newest higher powered computers seemed to have non stop driver issues with win10. No matter when I re-installed it, or whether I was using MS or OEM drivers. AU, fresh install, and I'm just running MS drivers with NVidia flawlessly.

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