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  • Nearly 50% Of Surveyed Australians Have Never Heard Of The TIO

    chrisjager

    2

    Public awareness of the Telecommunications Industry Ombudsman (TIO) has more than doubled in the past four years, according to the latest TIO Talks report national survey. However, despite these gains, a whopping 43 percent of respondents remained clueless about the organisation’s existence. (That stifled giggle you just heard came from Dodo’s headquarters.)

  • Hate Your Phone Company? It’s Probably Your Own Lazy Fault

    anguskidman

    15

    Aussies like complaining about our mobile phone and internet providers, but we’re not so good at doing anything about it. A survey of 800 consumers by the Australian Communications and Consumer Action Network (ACANN) suggests that we’re highly unlikely to change phone providers, or even to check our usage.