ACCC Has Revealed Australia's Fastest ISPs

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The Australian Competition and Consumer Commission recently released its fifth report on real-world NBN speed, and the results weren’t too shabby. Download speeds generally increased when compared to the previous quarter, including during peak usage hours of 7pm - 11pm.

The report’s sample is now large enough to provide peak hour speed information about nine major ISPs: Aussie Broadband, Dodo, Exetel, iiNet, iPrimus, MyRepublic, Optus, Telstra, and TPG.

TPG came out on top again: its customers were found to receive 88% of their plan's maximum speeds during busy periods, putting the telco ahead of Aussie Broadband, Optus, Telstra and more.

Here are the full results:

Peak hours Overall Overall excluding under
performing connections
TPG 88.3% 89.0% 91%
Aussie Broadband 85.9% 86.9% 90.6%
Exetel 85.2% 85.6% 86.7%
iPrimus 85.2% 83.5% 86.7%
Optus 85.0% 85.8% 91.6%
iiNet 84.5% 85.3% 90.5%
Telstra 83.5% 83.9% 90.9%
MyRepublic 81.9% 82.6% 90.7%
Dodo 81.8% 83.5% 86.7%

It's worth noting that the ACCC speed testing program sample size isn’t huge: it covered 940 households. There’s almost certainly a margin of error when it comes to this data, but at the same time, it’s not a bad indication of how Australia’s ISPs perform.

Here’s a look at NBN 100 plans from the providers in the ACCC report:

MyRepublic is the cheapest when it comes to NBN 100 plans from the ISP short list. You’ll pay $79.95 per month for the first 12 months, and $89.95 per month thereafter. The plan is offered on a no-contract basis, so you can leave whenever you want.

If you’re happy to sign a contract, Exetel will give you your first two months free on a 12-month plan. That makes it about $40 cheaper than the MyRepubic plan across the full course of a year.

And here’s a look at NBN 50 plans from the providers in the ACCC report:

Exetel is the cheapest option when looking at the NBN 50 plans here. You’ll pay $59.99 per month for unlimited data on a 12-month contract. That works out to be at least $10 per month cheaper than any other provider here, even when you factor in promotional discounts.

Note that Telstra doesn't directly sell NBN 100 plans. To get NBN 100 speeds on Telstra you'll need to sign up for an NBN 50 plan, and if your physical connection is fast enough, you can then upgrade to NBN 100 for an extra $30 per month. Dodo and iPrimus don’t sell NBN 100 plans either, and don’t have any options for upgrading to that speed tier.


Alex Choros is Managing Editor at WhistleOut, Australia's phone and internet comparison website.

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Comments

    I should raise slight issue with how the tests are performed. Its become a bit like volvo with there emmisions testing

    ISP's reguarly give absolute priority to any requests from / to a known speed testing website / server.

    What this means is that during peak times the participants are likely left measuring an uncontested line speed and not the actual bog down that actual usage would see.

    E.g. my optus connection measures 105 down at midday. And measures 103 at peak. But if I download a file from a known fast website. It will be 97 midday. And closer to 35 at peak.

      except that the testing is whitebox testing so it's the end user IP and not the speed testing servers that are doing the measuring.

    I find it interesting that iinet performs differently to TPG. I wonder whether internode also performs differently? Although, with so few data points it wouldn't be hard to get skewed results.

      I get good performance (full speed) from internode in Melbourne.

        So do I in Brisbane. But I meant a larger selection of data than that :)

        My interest is because technically they're all TPG just with small tweaks. So if for example Internode performs worse than standard TPG why pay the $15 premium to have Internode Unlimited compared to TPG unlimited?

    inb4 telstra has a sook about the results.

    Like they did with the netflix speed rankings.

    i recently switched from tpg to aussie. i can say tpg was faster on steam downloads and other selected web sites(close to maxing out connection). Overall i founds aussie to be fast everywhere else. (some common web sites i use 3x faster connection) but i did notice web site longer initiate connection time.

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