My old Xbox 360 arcade (one of the first models) has recently had trouble opening its disk tray when there is no game present (so it's a bit of a mission trying to get it open). I was opening it up recently to put my Call of Duty disk in but I forgot to turn the power off and the Xbox randomly turned on and closed the tray when the disk was half-way in. My COD: Black Ops 2 disk now has a perfect 360 degree scratch and I have no idea what to do. Any advice? Thanks, Distraught Fanboy
Unfortunately, you're probably not covered by the game's warranty as the fault was caused through carelessness rather than any error on the manufacturer's part. However, this doesn't necessarily mean that the situation is hopeless.
Funnily enough, the same exact thing once happened to me while also playing a Call of Duty game (Modern Warfare 2). I'd been sloppy while putting the disc in and was dismayed to hear a loud scraping sound as the game fired up. Despite ejecting it almost immediately, the disc's underside was marred by a ring of scratches and refused to load thereafter.
I managed to get the disc into semi-working order by putting it into a professional DVD repairer. These machines can be found at most video rental stores which typically charge around $4 per disc.
The success of this method will largely depend on how deep and severe the scratches are. Admittedly, my disc only worked intermittently after the cleaning process, with the game occasionally crashing or refusing to load, but it was better than nothing.
Otherwise, keep your eye on used-game bins and count your lucky stars that your old Xbox is actually still working! If any readers have additional suggestions, let DF know in the comments section below.
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