Good news, Telstra cable customers! People on Twitter and Reddit have been reporting free speed upgrades on their accounts! And it has now also been confirmed by Telstra.
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So, it turns out the NBN isn't the steaming pile of garbage that the tidal wave of news coverage has lead us to believe. Even the ACCC said that the results of its broadband monitoring program were 'better than expected', when it revealed that peak time speeds for the major providers hovered around 90-percent of the maximum plan speeds. Sure, there’s room for improvement, but that's not too shabby.
Uh-oh. The Australian Competition and Consumer Commission (ACCC) have today announced it has commenced proceedings against Telstra after the telco misled consumers and charged them for content they didn't even know they'd purchased. Now, more than 100,000 Telstra customers are eligible for a refund - here's how you can get it.
Coverage blackspots, caused by buildings and other inference, are a major pain in the butt. Telstra is planning to improve their coverage footprint through the installation of 1000 "small cells" in the CBDs of major Australian cities. The project started in Tasmania, with Melbourne already receiving 50 of the small cells and other cities to follow.
Telstra has confirmed that every NBN customer on a 25Mbps plan will soon have their download speeds doubled at no additional cost. The move follows NBN Co's decision to halve the wholesale cost of 50Mbps plans - so the speed upgrade isn't actually costing Telstra anything. Still, a free speed upgrade is a free speed upgrade! Here's what you need to know.
Mobile World Congress is the big show when it comes to all things mobile. Whether that's laptops, smartphones, tablets or retro gadgets, this is where everyone that isn't Apple unveils their latest and greatest products. This year has been no exception, with Nokia, Huawei, and others all showing off the mobile hardware we'll be coveting for the next year.
Here are the five new products that have us intrigued and grabbed our attention.
When you're looking for support about the NBN, your download speeds, centrelink, bill payments - basically any situation where you have to physically call somebody for help - the worst thing that can happen is that you end up speaking to an automated call centre. You get stuck in an endless loop of 'yes' and 'no', gradually infuriating yourself more and more.
But there is a way to get through to a real person much quicker.
Optus says it will start the roll out of its Australian 5G network early next year in key metropolitan areas. This follows trials of 5G New Radio, which showed 2Gbps download speeds for a fixed wireless service in homes and businesses using C-band and mmWave. These delivered low latency and fast speeds. C-band is within the same spectrum range of Optus’ 3.5GHz, which has been earmarked for 5G deployment.
Most people have a pretty strong opinion about their telco. Some love their provider and wouldn't consider switching to a competitor, others hate certain telcos and will never do business with them again.
The problem with being rusted-on to a provider based on reputation is that you may never give thought to plan switching. You definitely should.
Fresh on the heels of a similar declaration from Telstra, Optus has announced it will be compensating customers for slow NBN speeds. Here are the details.
Last night, former Prime Minister and sauce-bottle-shaker Kevin Rudd took part in a Reddit 'Ask Me Anything'. At first, it seemed like he was just really keen to promote his new book. However, in light of his recent interview with Leigh Sales, the NBN was a hot topic and it seems he isn't quite done with slamming it, or the Murdoch media, yet.