Tagged With telstra

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Telstra has announced a massive tranche of changes to the company's structure and operations. And while the news is really terrible for the 8000 employees who will see their jobs disappear, there's also the broader impact to the rest of the community. The vast majority of Telstra's phone and internet plans are set to be permanently "retired". Here's what this means for existing customers.

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Telstra is in a bit of a crisis mode. With its share price tumbling to a five-year low, a decline in mobile and fixed line revenues and ongoing issues with its network, it has become clear that a change is in order. That change came today, with Telstra CEO Andy Penn announcing the "Telstra2022" initiative.

In short, this is a major restructuring of the company that will see the creation of a new infrastructure business, a simplification of Telstra's product offerings and the axing of 8000 jobs. Here's what you need to know.

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Most businesses have disaster recovery and business continuity plans. Often, they are baked into the design of systems so, if something goes wrong, another system picks up the load and things keep running, more or less, as designed. If you think about a modern passenger jet, there are lots of redundant systems so it's highly unlikely the failure of a single part causes a disaster. Telstra's recent season of outages continued yesterday with a problem that knocked out much of their phone and data network. But should the outage have been avoidable?

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Yesterday, thousands of Telstra customers were stranded without access to mobile voice or data for nearly five hours. It was the third outage affecting Telstra services this month. Now, the beleaguered telco has released a statement explaining what went wrong.

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Telstra's mobile network is experiencing yet another outage, with thousands of 4G and 3G customers affected around the country. The good news is that Telstra has finally restored services for most customers. But you might need to restart your phone to get reconnected.

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Public Wi-Fi used to be a lifesaver, something that let you escape the misery of poor reception to quickly contact friends or stay organised throughout the day.

But it's also a gigantic security risk. People still rely on public hotspots around the country though, because an exposed connection to the internet that works is preferable to poor reception or no reception at all. Something that might help change that, however, is 5G.

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Telstra has launched the Telstra Go Repeater. This is antenna solution the company says will improve mobile coverage or provide coverage in most places where it’s unavailable. With mobile black-spots and dead zones a constant hassle, particularly now that many people are abandoning landlines completely, this is a good step forward for those dependent on mobile coverage for their comms.