Telstra has announced a massive tranche of changes to the company's structure and operations. And while the news is really terrible for the 8000 employees who will see their jobs disappear, there's also the broader impact to the rest of the community. The vast majority of Telstra's phone and internet plans are set to be permanently "retired". Here's what this means for existing customers.

Telstra is in a bit of a crisis mode. With its share price tumbling to a five-year low, a decline in mobile and fixed line revenues and ongoing issues with its network, it has become clear that a change is in order. That change came today, with Telstra CEO Andy Penn announcing the "Telstra2022" initiative.

In short, this is a major restructuring of the company that will see the creation of a new infrastructure business, a simplification of Telstra's product offerings and the axing of 8000 jobs. Here's what you need to know.

It's happening again! Telstra customers have been hit by another widespread outage with 3G and 4G users affected nationwide. Here's what we know.

Telstra has announced it will be deploying 2 Gbps speeds over its 4G network by years' end. Who needs the NBN?

A hacker was able to compromise the phone exchange of a Vocus customer and flood the 000 emergency call service, operated by Telstra, with 600 calls at a time last weekend. As a result early on the morning of 26 May 2018, some emergency callers didn't receive a return call for up to nine hours.

Tackling black spots around your home, Telstra's Smart Wi-Fi Booster ensures your wireless gadgets are never caught offline.

Got yourself a shiny new phone, but need a decent mobile plan? JB Hi-Fi have taken one of Telstra's Go Mobile Plans and upped the ante significantly, meaning you can get a 25GB data allowance, plus a $200 JB gift card, for just $49 per month.

Virgin Mobile is not long for this world. Over the next two years, parent company Optus will be phasing out the brand and is likely to move all customers to its own network. So why stick around?

Here are the best equivalent plans from Virgin Mobile's rivals - many of which boast better data allowances and pricing. Make the switch now.

Last week Optus sought Federal Court orders to force Telstra to cease using the word "unlimited" in advertisements for their $69 per month mobile plan. Yesterday it was ruled that these advertisements constitute as misleading and deceptive.

Got Telstra? Then you probably noticed that you couldn't use your phone on Monday, and this probably made you cranky.

Most businesses have disaster recovery and business continuity plans. Often, they are baked into the design of systems so, if something goes wrong, another system picks up the load and things keep running, more or less, as designed. If you think about a modern passenger jet, there are lots of redundant systems so it's highly unlikely the failure of a single part causes a disaster. Telstra's recent season of outages continued yesterday with a problem that knocked out much of their phone and data network. But should the outage have been avoidable?

Yesterday, thousands of Telstra customers were stranded without access to mobile voice or data for nearly five hours. It was the third outage affecting Telstra services this month. Now, the beleaguered telco has released a statement explaining what went wrong.

Telstra's mobile network is experiencing yet another outage, with thousands of 4G and 3G customers affected around the country. The good news is that Telstra has finally restored services for most customers. But you might need to restart your phone to get reconnected.

In what is becoming an all too common occurrence, the Telstra network isn't working for thousands of users. Here are the details.

Public Wi-Fi used to be a lifesaver, something that let you escape the misery of poor reception to quickly contact friends or stay organised throughout the day.

But it's also a gigantic security risk. People still rely on public hotspots around the country though, because an exposed connection to the internet that works is preferable to poor reception or no reception at all. Something that might help change that, however, is 5G.

Over the last couple of years Telstra has added several wholesale and retail partners that all offer Telstra 4G coverage, minus the Telstra price tag. You probably know a few of these, like Boost Mobile, but there are now 10 to choose from.

Telstra has been infamously stingy with its mobile data allowances in the past, but that could be set to change. The telco just announced the launch of its first smartphone plan with unlimited data - and it's better than expected! Here are the details.

There are reports of Telstra outages impacting 4G and NBN voice services around Australia. Thousands of users are reportedly affected. Here are the details.

Telstra cops a lot of (hard-earned) crap for its antics, but in the last two years, the company has picked up its Netflix game compared to its competitors. Back in July 2016, Telstra was dead-last in the performance race. Now, it's topping the list, neck-and-neck with the likes of Exetel and Optus.