Netflix Speed Index: Australia's Fastest ISPs Revealed

Image: freestocks.org / Pexels

You know the feeling. You've had a long day and all you want to do is watch some Netflix. You loosen your clothes, kick your shoes off, grab a glass of whatever you like to drink and hit the button on a movie you've been dying to see and... nothing. Your internet service provider (ISP) is getting smashed and you're stuck in buffering hell.

But it's not like that with every ISP. Netflix's latest speed index results are out, revealing the best service providers for when you want to Netflix and chill.

When it comes to watching Netflix, Telstra's NBN service is ranked at the top of the Australian leaderboard. Its non-NBN service ranks fourth with Optus and Exetel sandwiched in between. All the services in the top 7 suffered a slight decline in overall performance.

Image: Netflix

Telstra is the only ISP/RSP that has split its data between NBN and non-NBN services. This was the first month they did this and could be construed as a bit cheeky. It will be interesting to see if Telstra maintains the top position after the other telcos split their results too.

We looked at which ISPs are best for Netflix before, with Telstra topping that review as well. In fact, Telstra has led the Netflix speed ratings every month for the last year.

The difference between the fastest and seventh ranked service providers, based on Netflix's data is about 17 per cent. And, despite the dip some providers took in January, which was the reporting period, the overall trend is up with performance on the Netflix index up over the last year with Exetel and Optus showing the most improvement.

Interestingly, all of the providers have improved and suffered dips at about the same rate indicating that shared infrastructure for many of their connections are part of the equation. However, it's worth noting that while Dodo/iPrimus was improving, their results are falling relative to the rest of the pack.

Image: Netflix

Overall, the picture is improving here. Telstra's rating would place them in sixth place if they were in the United States or amongst the fastest in Europe, the UK, Singapore or New Zealand. And all of our top seven rank strongly in global terms.

So, while there are many things wrong with the forward-looking vision of the politics governing our national international access policy, the current situation, at least by Netflix's measure, is not terrible. But there's plenty of room for improvement.

Of course, speed and reliability is only part of the puzzle - your wallet also has a big part to play. Click here to see how the aforementioned telcos compare on price.

The Best NBN Providers, According To Netflix

As we're all aware - and probably sick of hearing — NBN speeds are a contentious topic. Picking an NBN plan should be a simple equation where we weigh up the speed and data included in a plan versus the price you pay. But it hasn't turned out to be so neat and tidy.

Read more


Comments

    Wow Telstra shouldn't have split the data if their NBN is only averaging 4Mbps??

    From the web 3Mbps is SD streaming and 5Mbps is HD so they can't even manage an average of HD on their NBN? That's crap! I'm on Optus NBN and get 30Mbps typically.

      From https://ispspeedindex.netflix.com/about/
      (bolding is mine)

      The Netflix ISP Speed Index lists the average prime time bitrate for Netflix content streamed to Netflix members during a particular month. For ‘Prime Time’, we calculate the average bitrate of Netflix content in megabits per second (Mbps) streamed by Netflix members per ISP. We measure the speed via all available end user devices. For a small number of devices, we cannot calculate the exact bitrates and streaming via cellular networks is exempted from our measurements. The speed indicated in the Netflix ISP Speed Index is not a measure of the maximum throughput or the maximum capacity of an ISP.

      And re:

      Telstra is the only ISP/RSP that has split its data between NBN and non-NBN services. This was the first month they did this and could be construed as a bit cheeky. It will be interesting to see if Telstra maintains the top position after the other telcos split their results too.

      From here:
      https://media.netflix.com/en/company-blog/netflix-isp-speed-index-for-january-2019

      Lastly, as more Fiber to the Home (FTTH) internet offerings become available around the world, the ISP Speed Index now lists a higher number of ISPs being split into two entities - a fiber entity and a DSL or Cable entity. We’re doing this to better represent the evolving marketplace of internet offerings consumers can choose from.

      So it seems this is a Netflix decision, not a Telstra decision.

      But still of note is that Telstra's average NBN speed is only 0.5 Mbps higher than their non-NBN connections. Which suggests the NBN may not be the digital superhighway to the future our Telcos and Minister for Communications would have us believe. Quelle surprise.

    Either which way, Telstra NBN is delivering poor results. NBN generally for that matter.

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