Windows 8: Do Users Care?

With the countdown to the end of support for Windows XP well underway, surging towards the April 2014 deadline, time has come to consider whether to move to Windows 7 or Windows 8. According to research from IBRS, it looks like Windows 7 will rule the desktop with Windows 8 solving mobility woes.

However, the interesting nugget in this research is that the needs of IT admins and users don’t intersect. According to analyst Joseph Sweeney: “it is clear that the real differentiator for enterprise mobility from a user’s perspective is that the solution provides the same experience as their consumer devices. What is most notable there is that the concerns of desktop managers and users do not intersect”.

The other unknown is the question of what Windows Blue (more properly Windows 8.1) will deliver. If the key issues around Window 8’s usability are addressed, particularly the two-faced nature of the desktop and Windows 8 modes, then perhaps things will be different.

Are you seeing a mismatch between what users want and deployment teams are planning to deliver?

Windows 8 tablets may solve your mobility problems, but your users won’t care [IBRS]


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