Level Up Your Life
Level Up Your Life
chatbots
Anthony Caruana
A recent survey of 5000 respondents, including 100 businesses and 500 consumers from A/NZ, has found there’s a wide disconnect between what we expect from customer service and what businesses deliver. Businesses greatly over-estimate their performance and customers still prefer traditional shopping channels although their service expectations aren’t being consistently…
Image credit: Pexels At some point, we’ve all been contacted by a Nigerian prince, long-lost uncle, or some guy that just can’t manage to get a bank account with the promise that if we just make one small wire transfer we’ll have millions in our account by morning.
I’m very bad at processing my feelings alone. If I don’t want to spiral into anxiety, I need to process with a conversation partner: my wife, my friends, my therapist. But what do I do with all the passing feelings that aren’t worth draining someone else’s time? I’m excited to…
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