The How, When And Why Of Emergency Calls

Image: ACMA

8.5 million people called emergency services in Australia in 2016-17. The Australian Communications and Media Authority (ACMA) — who regulate and monitor phone carriers — have done some research into who, when and why these calls are made.

Here are the results.

The majority of Australians are aware of when it's appropriate to call 000 — or the alternate mobile number 112 — but startlingly few make use of the free Emergency+ app that gives location data to emergency services in order to speed up responses.



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