Back in March, Telstra announced that it was going to increase the data allocations for its existing fixed line broadband customers, but said the process would take “several months”. Telstra now says that those increases will all be in place by July.
Picture: Getty Images
A post on Telstra’s Exchange blog notes that the process is almost over:
It’s a big job updating 2.5 million peoples’ broadband allowance and we are working through topping up the remaining consumer ADSL, Cable, Velocity and NBN plans. We’ve staggered this approach to ensure accuracy of the change amongst our large customer base. Rest assured we will have everyone topped up with extra data by the end of July.
How much extra data you get varies depending on which plan you’re on, how long you’ve been a customer and what other Telstra services you have in place.
Telstra has also added the ability for customers to access the three “free” data top-ups it offers on many plans via online self-service. Under that “three for free” deal, three times a year you can double your standard monthly allowance — useful if you’ve chewed through a lot of data unexpectedly. Previously you had to contact Telstra support via phone or chat to use that option.
Update: Free Fixed Broadband Data Top Ups [Telstra Exchange]