It’s never easy to tell staff that they’re being made redundant, and arguably email is rarely the best medium for doing so. But if you are going to send an email, we’d suggest a better approach than that of the head of the Victorian Workcover Authority, who apparently kicked off a message telling staff of impending job losses by describing the “restful long weekend” she had just enjoyed in the Victorian spa town of Daylesford.
Picture: Mike Hauser
The AFR reports on the message, which was sent in June. Workcover chief executive Denise Cosgrove begins the missive by discussing the “beautiful spa surroundings and the quirky vintage shops” in Daylesford, then spends four paragraphs discussing issues at Workcover before coming to the crux of the matter:
We’re proposing some immediate restructuring and changes to role and unfortunately this will result in some job losses.
Job losses are an unfortunate fact of corporate life, and there’s no ideal way of delivering that information. But we’d hope it was obvious that highlighting your own recent pleasant experiences is not the right way to frame that message. What do you think?