In the midst of its month-long shutdown earlier this year, Tiger Airways emailed customers claiming that prices from its rivals had gone up by more than 30 per cent once it stopped flying. That seemed like an odd claim to us, and now Tiger has been forced to withdraw it after the ACCC determined it had no clear factual basis. More »
Individual travellers are often fiercely loyal to their preferred airline, but which one ranks top for customer satisfaction? Research by Roy Morgan suggests that Qantas remains top dog, but it’s a very close race. More »
A week ago, I flew on Tiger’s first Sydney-Melbourne flight following its suspension. As of yesterday, the airline has also added Melbourne-Brisbane back to its mix, with twice-daily services scheduled from August 23. The prices are as cheap as usual, but remember: your hand luggage will be weighed, so pack carefully. [Tiger]
OK, I got to meet the new CEO on board. But that aside, on its first flight out of Sydney since being grounded, Tiger’s domestic offering seems unchanged. More »
Check-in goes smoothly, but there are traps for frugal luggage hoarders and people who get nervous about gate assignments as my Tiger Reborn journey to test Tiger on its first day of resumed flying kicks off properly. More »
Today I’m taking to the skies on Tiger’s first flight out of Sydney to see how the airline has reshaped itself. The first question that occurs: will Tiger continue to offer super-cheap fares? So far, the answer would seem to be: yes, but in an unpredictable and restricted fashion. More »
At Lifehacker, we’re all about first-hand experience. So having covered Tiger’s extended closure due to safety concerns, it only seems sensible to see how the airline performs when it resumes flying. So I’ve just booked myself a seat on TT581 leaving Sydney this Friday at 1355. More »
The Civil Aviation Safety Authority (CASA) has cleared Tiger Airways to operate domestic flights in Australia again, ending a six-week no-fly period which has seen the future of the airline down under repeatedly questioned. Tiger has whacked a big ‘We’re back’ graphic on its site and will resume flights from Friday. More »
Tiger’s out-of-the-air period for Australian domestic flights continues to expand. The earliest date it will now hit the air is Friday August 5, and even that seems far from certain. More »
The ban on Tiger flying domestically in Australia extends to the end of July, and rumblings suggest it may resume flying soon after that date — but not necessarily on August 1. More »
