consumer

  • The Consumer Rights You Don’t Have In Australia

    The ACCC’s recent decision to take Valve to court highlighted that we have well-defined consumer rights in Australia which big businesses ignore at their peril. It’s worth knowing what those rights are — but it’s also helpful to know what you can’t do. Here’s a refresher on some of the most common misconceptions.


  • Ask LH: Can I Score A Refund For Watch Dogs?

    Dear Lifehacker, Recently I bought Watch Dogs for my PC via Steam. I checked the requirements prior to purchase and knew my machine was capable of running it on at least ‘low’ settings. When I tried to play the game, it crashed four times.


  • Ask LH: Can My iPhone 5 Be Fixed Under Warranty?

    Hey Lifehacker, I purchased an iPhone 5 when it came out in Australia on a Telstra plan back in 2012. Unfortunately, something seems to be off with the charging contacts (perhaps they’ve been eroded away) now because whenever I connect my Lightning cable, I need to wiggle it around and get it just so in…