No one is happy about how email works.

Every morning, the first thing I do is launch Gmail on my computer. While I use a ton of different tools for work, everything starts with my email - it's sort of a hub for getting everything done. And starting today, Gmail can be even more of a hub, thanks to the launch of Gmail Add-ons.

It should come as little surprise that the creator of Asana, a popular project management tool, dutifully tracks his own work with eager intent. Every little detail matters to Justin Rosenstein, from the minutiae of how his product works to the five glasses of water carefully lined in a row on his desk in preparation for the day.

Collaboration software vendor Asana recently released a cheat sheet on how to interview for a software developer/engineer job at the company, going through the entire process and what it looks for in new recruits. One of the qualities that was listed was user empathy. Here's why.