No one said building a fast, nation-wide broadband network would be easy. But imagine if the NBN skipped your house or business because it wasn’t easy enough? A report by the ABC’s Emily Laurence has revealed that if a property is “categorised as Service Class 0”, NBN Co will almost certainly give it a miss, even if you’re in a rollout area.
According to the ABC story, the NBN is currently prioritising volume over thoroughness, with the plan being to double-back at some point to fix up properties that were too difficult or time-consuming to connect the first time around:
“If we can do 100 homes in a day versus that same amount of resource doing three or four, we are going to wait on the three or four, get the hundred in and eventually come back after we have these big swathes of homes that are connected,” chief executive Bill Morrow told a recent Senate committee meeting.
These trickier installs would likely be those without any sort of phone line, or “Service Class 0” in telco nomenclature.
It’s all about “[getting] the volumes though”, says NBN CEO Bill Morrow, with the company preferring to connect more people faster, at the expense of more complicated outliers.
How long might you be waiting if the NBN gives you a miss? The news ain’t great:
The head of the NBN has confirmed Service Class 0 connections may have to wait years while mass rollouts are fast tracked.
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