A strong leader knows that different team members often require different communication tactics, and the “DiSC” behaviour assessment system might help you speak everyone’s language and get through to them.
The DiSC behaviour assessment is based on the theories of psychologist William Moulton Marston, and it centres on four major behavioural traits that everyone has on some level in the workplace: dominance, influence, compliance, and steadiness. The graphic below from Eastern Nazarene College’s business management masters program explains how to determine what behavioural traits your team members have, how they prefer to work and communicate, and most importantly, how to provide feedback to each type of person. For example, if you’re dealing with someone that has a lot of dominance (they’re competitive, decisive, and independent), direct compliments are a great way to praise them and criticism needs to be very specific. Check it out below to learn more.
Using DiSC Assessments to Become a Better Leader [Eastern Nazarene College]