Ask LH: What’s My Recourse When My Car Is Damaged At A Shopping Centre?

Hey Lifehacker, Today my mother in law’s car was vandalised while she had parked it in the car park of the shopping centre where she works. I’m wondering whether the centre management has any responsibility to cover the cost of the damage?

There are signs in the car park that say that the centre is not responsible for any vehicle damage, but the interesting twist here is that as an employee the management dictate which area of the car park she is allowed to park in. This means that she has to park further away from the centre where there is less traffic, no security or customers passing frequently and hidden away from view from any major roads. Does she have a legitimate claim against the centre management since, without their employee parking policy, her car would have been parked in a safer area within the same car park? Thanks, Vandal Scandal

Car vandalism picture from

Dear VS,

We’re not lawyers, but if the designated area is still a legal car park, we doubt the company can be held liable for any damages. By that rationale, somebody could also sue their council for being forced to park away from time-restricted areas. Likewise, cars are at a much higher risk of being vandalism at night: but that doesn’t necessarily mean that employers are held accountable for the vehicles of shift workers.

Funnily enough, my car was vandalised just last week outside Glenbrook train station (some joker let the air out of all my tires). If I hadn’t gone to work that day, the vandalism would not have occurred. Does that mean my employer should have to pay for the damages? [Nope! — Ed.]

Sorry, but sometimes as a driver you just have to suck it up. If the area has a lot of car crime, there’s always public transport.

See also: Ask LH: Can I Get Booked For Bad Driving In A Shopping Centre?


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