Dear Lifehacker, for the amount of work I do, I feel very underpaid. At work, there's almost a culture of having a heavy workload is a very good thing, so I'm not sure how to approach this sticky situation. Who do I ask for a raise and what are the possible repercussions of trying to deal with this?
Signed, IT Slave
Many of us can sympathise with you. Not being not fully compensated for your efforts can be demoralising, and it's especially difficult when everyone else seems OK with being paid less for doing more. You might also hesitate to bring up a raise request in times like these, when there are massive layoffs and the economy is shaky, but it's only right that you get your fair market value. There are ways to frame the discussion about your position at the company without it being confrontational or having any negative repercussions, though, so don't worry. Here are a few tips.
Do Your Research
The most important thing is to arm yourself with as much research as possible to verify and make your case that you really are underpaid. Compare your salary against the salary of people in your area who have similar jobs and experience. Live Salary and MyCareer's Salary Centre are two sites that can help you get started with that.
Make a List of Your Work Achievements and Value at the Company
Because this is a salary negotiation, you'll need to provide concrete, compelling reasons why you should get a raise — framed in a way that shows you're an asset to the company. Rather than saying "I'm really overworked and need more money", for example, you would say, something like, "my tasks include this, this, and this and in the last six months I've also added on these six other tasks usually handled by these four other departments" (you get the drift).
Think also about your future at the company: things you might do to help your boss and the company achieve their goals, whatever they are.
Create a Formal Salary Request
Using the salary research you've done, create a salary letter asking for the raise amount you'd like — for example, 4 per cent — and show how it is in line with other salaries in your area for your position. Work in the tasks you do and your short and long-term goals.
Then arrange a meeting with your boss or direct supervisor to discuss this request (don't just spring this request on him or her; your boss will likely feel cornered without enough lead time).
Other Negotiation Tips
Finally, don't be afraid to bring up the request just because being overworked is the work culture. You can frame your request sensitively and adapt. For example, if your request is turned down, consider asking for perks instead (like more holiday time) of a monetary raise. Or at the very least, ask if you could return to the discussion in 6 months' time.
P.S. Have you had to handle this situation yourself? What would/did you do?