What Australians Hate About The Mobile Web Experience

As smartphones become more common, we’re doing more and more of our net browsing on smaller screens, but that doesn’t mean we’re enjoying it. A new survey highlights some of our biggest annoyances with the mobile web, and the relatively slow speed of accessing sites tops the list.

Picture by Petras Gagilas

Compuware surveyed 500 Australians about their web experience, and found that speed and accessibility were the major concerns. While 62 per cent of Australians expect sites to load as fast on their phone as their computer, more than 33 per cent said this didn’t happen. Half those surveyed expected sites to load in three seconds or less, which frankly doesn’t always happen on PCs.

Speed aside, being able to get onto a site is a major issue, with 52 per cent having problems with sites and 45 per cent with specific mobile apps. Turns out we’re impatient souls too: 77 per cent of us won’t try more than twice to access a failing site.

I do find it irritating when a site doesn’t have a mobile-optimised version. While most newer phones can actually render standard sites, I don’t want to have to scroll and zoom to get to actual content. What are your biggest issues when it comes to mobile browsing? Tell us in the comments.

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