Top Stories evolve
- How To Disable Microsoft's 'Spying' Service On Windows 10
- Five Ways To Help Your Business Respond Faster To IT Failures
- Tips For Digitising Your Business For Improved Productivity
- How To Decide When To Upgrade Your Hardware
- Five Simple Steps To Rein In Your Technology Costs
- When Westpac Met Video Conferencing: What Worked And What Didn't
When Windows 10 was released, many people were up in arms over the operating system’s ability to constantly track how users were interacting with it and would send that information back to Microsoft. With the first major update for Windows 10 that came out earlier this month, Microsoft has seemingly removed Diagnostics Tracking Service, also known as DiagTrack, which was responsible for the tracking. But it turns out the company has just renamed the service.
It’s the eternal struggle between workers and IT managers: employees want to have access to certain systems and applications that will make their jobs easier but IT managers, in a bid to protect their organisations from external security threats, will not allow it. While it is understandable that IT professionals want to lock down their environments as the threat landscape evolves, protecting the organisation shouldn’t make lives difficult for end-users, argues Microsoft.
From the outside, the tech industry can look like a homogenous sector, populated either by entrepreneurial whiz kids or bearded computer ‘geeks’. However, as with most industries, once you get beneath the surface, it becomes clear that the people who inhabit the tech industry are a varied bunch, utilising different skill sets and working in sub-sectors that have little in common. One of these sub-sectors, financial technology (or fintech), is attracting a range of talent, particularly workers who, in the past, may have been attracted to investment funds, law firms, or accountancy practices.
IT failures can be costly and being able to respond quickly is paramount to minimising the damage to your organisation’s productivity and profitability. Trouble is, while IT departments are responsible for addressing technology failures, finding the right person within the department to look at the issue as soon as possible is often the challenge. Many companies don’t have the right communication protocols in place. We look at five ways you can improve your company’s incident management process in the face of an IT meltdown.