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We’ve talked before about how Valve is obliged to provide refunds for non-functioning games purchased on Steam under Australian consumer law, but actually getting the company to cough up has proved difficult for buyers. That might become a little easier with the Australian Competition and Consumer Commission (ACCC) taking Valve to court over its stance.
Dear Lifehacker, What are my consumer rights when buying a refurbished product from a business in Australia? How does it affect the warranty? I’m looking at some refurbished TVs from a reputable Australian dealer. The stated warranty is for 3 months, which doesn’t really seem “reasonable” for a TV, especially if you are still paying $1500-$2000 for it. What would the options be if the TV developed a fault which wasn’t listed in the description outside of that period?