Variable performance on Vodafone’s network is a common complaint amongst Australian customers, and the site Vodafail.com has served as a central rallying point for those issues. The next possible step? A class action against the carrier.
The ABC reports that law firm Piper Alderman is examining whether customers can launch a lawsuit against Vodafone because of network problems. The Vodafail site has attracted more than 1,000 complaints since launching.
I stopped using Vodafone for data myself earlier this year because of ongoing network and software problems, though as my contract had expired that didn’t lead to any major complications. Vodafone has said it is working on major network improvements, but that in itself may not be enough. Had your own Vodafone issues? Still happy with its service? Tell us your tale in the comments.
Vodafone may face customer class action [ABC News]