refunds
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How To Claim A Repair, Replacement Or Refund At Retail Stores
With Christmas time comes a lot of gifting and with gifting comes some inevitable disappointments. Whether you were on the receiving end of a dud gift that just doesn’t work or you gave something away that turned out to be faulty or didn’t work as expected – it’s important to know your rights when it…
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How Customer Product Returns Can Work In Your Favour
6For small business owners, it can be disheartening when a customer comes back to ask for a refund. But a product return can open doors to new opportunities. Here’s how.
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CHOICE And The ACCC Are Gunning For Thermomix
Earlier in the month, an Australian woman suffered horrific second-degree burns to her chest, arms and stomach when her Thermomix cooking appliance unexpectedly burst open. Now, CHOICE is launching Australia’s first mass incident report with plans to take the matter to the ACCC.
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Ask LH: Can I Demand A Laptop Refund Because Of Superfish?
Dear Lifehacker, With recent events such as the Lenovo Superfish malware problem, I was wondering if it is possible to return an item discovered to have unexpected features. If it turns out that my laptop was shipped with Superfish, is that grounds to return it? And could I return a Lenovo laptop that didn’t have…