Campbell Simpson

NBN Complaints Increased 160 Per Cent This Year

NBN Complaints Increased 160 Per Cent This Year

The ramp-up of the nationwide NBN rollout means that more Australians are finally getting connected to the National Broadband Network. And that’s a good thing. But the telecommunications industry ombudsman’s bleak 2016-17 annual report shows that complaints about Australia’s internet have overtaken mobile phones in volume, and over 27,000 complaints…