Life 3 months ago What Really Happens If You Can’t Pay Your Restaurant Bill? Meredith Dietz The server drops off your bill after you treat yourself to a big restaurant dinner. You pat your pockets for…
Small Business & Startups 2 years ago ‘It’s Not My Job To Plug Things In’ And Other Nightmare IT Stories Kaila Hale-Stern 4
Travel 3 years ago Fix Your Travel Nightmares Through Your Carrier’s Airport Lounge David Murphy 1 I have one of those bougie credit cards that comes with airport lounge access — via Priority Pass — and…
Life 4 years ago Customer Service Chat Services See Everything You Type (Whether You Send It Or Not) Mike Epstein 2 In the latest (or, really, most recently unearthed) instance of the internet being creepier than most users realised, it has…
Small Business & Startups 4 years ago Businesses And Customers Disagree On What Good Service Means Anthony Caruana
Small Business & Startups 4 years ago Customer Service Done Right Makes More Money Than It Costs Anthony Caruana 1 Customer service is often considered a cost centre in many businesses. But ServiceNow’s global head of customer service management, Nitin…