• Avoid These Shopping Dates This Christmas

    The Commonwealth Bank Christmas Consumer Spending Study has compiled transaction data from previous Decembers to show the quietest and busiest shopping periods over the month. If you still haven’t done your Christmas shopping, this graph can help you to avoid the Christmas rush. (And if you work in retail, use it to prepare for the…

  • Why Isn’t CommBank Working? [Updated]

    Earlier this morning, thousands of Commonwealth Bank customers awoke to find that their NetBank Accounts and credit cards were no longer working. It’s now been more than five hours since the issue was first reported and there doesn’t appear to be any fix in sight. Here’s what you need to know.

  • CommBank’s New-Look ATMs Are Terrible

    A few weeks ago, the Commonwealth Bank updated the onscreen menu on its Automatic Teller Machines (ATMs). Presumably, the redesigned interface was implemented in an attempt to make customers’ lives easier (and perhaps to garner some good will after that recent ATM money-laundering scandal.) Unfortunately, the results are a bit of a dog’s breakfast. Here’s…