When Do You Pick Up The Phone Rather Than Send Another Email?

Email has become the default form of communication for many of us — as evidenced by our overflowing inboxes and our best attempts to wrangle them — but actual voice communication still has it’s place. So we’re wondering:

When do you pick up the phone rather than sending another email?

Photo by Atilla1000 (come back soon!).

We do almost everything over email and chat around Lifehacker HQ, and text communication has plenty of benefits, to be sure. You can always go over an email or chat transcript to verify what you discussed, what decisions were made, and so on. That’s not really the case for phone conversations unless you record all your phone calls, and even then they’re not easily searchable.

On the other hand, phone calls can be quick, easy and more effortless, especially if you just need a quick answer to a hard-to-articulate-in-text question that would require a lot of typing. So we want to hear when you email, when you pick up the phone to call, when you switch over to instant messenger, or when and why you choose whatever form of communication when you want to reach out and touch someone. Let’s hear your thoughts in the comments.


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