How I Succeeded is a regular series on Lifehacker where we ask business leaders for the secrets and tactics behind their success. Today: Paul Ryan from Eccho Me.
Current gig: CEO and founder of Eccho Me Location: Sydney, Australia Current mobile device: iPhone Current computer: Dell Ultrabook One word that best describes how you work: Committed
What apps/software/tools can't you live without?
Phone and Google Maps for the kids sports.
What social network do you find the most useful?
Twitter and Linkedin.
What were the most important lessons you learned while growing your business?
Get to know your customers, how big the pool is, ask questions, and never underestimate the value of communication, teamwork and the importance of surrounding yourself with good people.
What has been the most surprising part of your business journey?
How resilient people can be. Building a business is a tough gig and you will always have ups and down so when people within a team continue to "find a way" I marvel at and admire their dedication and values. A group of diverse but like-minded people can achieve almost anything.
What everyday thing are you better at than anyone else?
Communication. We have so many opportunities to help us keep in touch.
What's your sleep routine like?
I need to make it better.
What advice would you offer to other businesses on how to succeed?
Being active breeds productivity, so know your customer, talk to your customers and build relationships. Dream big and keep yourself accountable.