Qantas Launches ‘Complete Itinerary’ iPhone App

Qantas Launches ‘Complete Itinerary’ iPhone App

Qantas Airways is a new free app for iPhone and iPad devices that allows customers to buy airfares, book hotels, flag sales, view their Frequent Flyer points and check-in for domestic flights; all from inside the app.

Qantas has offered mobile check-ins for years now, but the Qantas Airways app goes a bit further with a range of additional tools ranging from customisable sale alerts to in-app hotel bookings.

The chief features of the new app are as follows:

  • Access new travel deals and discounts
  • Search and book flights quickly and securely
  • Search and book from your choice of over 100,000 hotels
  • Create personalised sale alerts (including price preference and/or destination)
  • Check-in for most domestic flights
  • Locate lounges and search lounge facilities across the network
  • Social media integration
  • Log-in as a Frequent Flyer to view points balance
  • Access up to the minute flight status information
  • [clear] [clear]

    “Our new iPhone app will make it easier to book flights, reduce queuing at airports and ensure that customers are aware of the best deals for their next trip,” Qantas Domestic boss Lyell Strambi said in a statement.

    “Domestic travellers can use the new app to check-in – avoiding queues and removing any need to print a booking confirmation at home or boarding pass at the airport. All Qantas customers need to get to their next destination is an iPhone and the new Qantas iPhone app.”

    Qantas tested the waters with a similar app for Windows Phone back in 2012 which remains one of the better flight-based apps for the platform. An Android version is also planned for “later in the year.”

    We contacted Qantas about why Android owners are being made to wait and are currently awaiting a response. Rest assured, the reason will probably have to do with the myriad screen sizes within the Android platform, which translates to a longer development/testing cycle.

    UPDATE: Qantas has sent through the following statement explaining why it chose to launch with iOS:

    The vast majority of our customers who access Qantas products using a smartphone are iPhone users.

    If true, this is actually kind of interesting: it suggests that Australian Android users — who now rival iPhone users in volume — are less inclined to use their phones to book flights. This probably goes to prove something, although I’m not entirely sure what.

    You can download the iPhone version of the Qantas Airways app at the iTunes store.


  • I really hope Qantas starts to offer internet on long trips. I was on one of their new planes from Hong Kong to Sydney a few months ago, such a nice plane with wifi-equiped but it wasn’t operating. Does anyone happen to know the cost of in-sky wifi from other airlines?

    • No, they said the majority of people who access their services with a smartphone are iPhone users.

      There is a clear and easily traceable difference.

  • I see the stats for 6 different ecommerce store. At least 80-90% of mobile devices are iOS. The remaining are shared between the rest. In terms of spend, ios users spend approx $25 more per transaction.

  • Its a big buggy.
    And lacks all information about my FF points and most importantly Status Credit Points. I know Qantas have a Frequent Flyer (shopper) app for that but it still doesn’t really tick enough of the boxes.

Log in to comment on this story!