‘The Worst Feedback Is Indifference’

‘The Worst Feedback Is Indifference’

How well you take criticism can be critical to your success, especially when it’s perjorative. But, as author and entrepreneur Seth Godin states, getting little to no feedback can be much worse hearing from someone who doesn’t like your work.

Picture: wajakemek/rashdanothman/Flickr

Godin stresses that your work should elicit some sort of reaction. If the one you get is lukewarm or indifferent, then it’s possible that your work is mediocre as well.

Note that this applies to giving criticism as well as receiving it. If you don’t like a colleague’s work, telling them so — respectfully — could help a lot more than just a passive “OK”.

The worst feedback is indifference [Seth’s Blog via Linuxart]


  • There’s another kind of feedback that can be hard to endure: gushy, “so awesome” but vague praise.

    Sometimes it’s just insincere; other times the person really does want to praise but they haven’t actually paid any attention to the work or creation they’re praising and so aren’t in much of a position to know whether it’s any good or not. And yet they gush…

    Give me a quiet “Well done” (from someone who’s in a position to judge) any day! Or – returning to Seth Godin’s theme – thoughtful and helpful criticism, again from someone who’s been paying attention.

  • Now that I sit back and think, I can’t say I’ve ever received any verbal praises. It’s all been in certificates (meeting KPIs) or emails (for customer feedback).

    Perhaps part of the reason why I am so blasé about my job.

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