warranties

  • Repairability Is Less Important Than Upgradeability

    I really love looking at iFixIt’s teardowns of recently released hardware. And they also do some great advocacy work on the “right to repair” – something many tech companies including Apple have been fighting against. iFixIt gives each device a repairability score – their view of how easy a device will be to fix if…


  • Harvey Norman Comes Clean About ‘Extended Warranties’

    Are extended warranties really all that necessary, considering the protections Australian Consumer Law offers? The selling practices of the extended warranty industry were recently made subject of a review which has resulted in a set guidelines of aiming to “provide greater transparency” into what consumers are being told by retailers. Two companies in particular (one…