consumer
-
How To Get iWork For Free Even If You Have An Older iPhone, iPad Or Mac
Apple announced last October that its iWork suite would be free for new iPhone, iPad and Mac buyers — but not for existing owners. But as one Australian buyer discovered, Apple’s advertising of the products as “free” in some contexts means you might be able to score a free copy under Australian consumer law even…
-
Ask LH: Can A Company Refuse To Support Its Mac Games?
Hey Lifehacker, I’m running Batman: Arkham City on my Mac via Steam. On 21 December, it started crashing on launch every time I opened it. I emailed WB Games for support and didn’t receive a reply until 8 January, when I received some canned advice designed for Windows users. I emailed them to reiterate that…
-
Apple Australia Promises To Stop Misleading Consumers About Their Rights
We’ve often had cause to criticise Apple for its contemptuous attitude to Australian consumer law, and the Australian Competition and Consumer Commission (ACCC) has had several run-ins with the tech giant. Now Apple has given a formal undertaking to the ACCC to ensure it does not mislead consumer about their rights when they’ve been sold…
-
Optus Is Refunding 235,000 Customers After A Massive Billing Screw-Up
Optus has announced it will be refunding 235,000 customers who were incorrectly billed for a service they didn’t use. Repaying customers and paying them interest is going to cost Optus $8.8 million. Ouch! This is why you should always check your mobile phone bill.