consumer rights

What Are You Really Getting When You Buy ‘Free-Range’ Eggs?

What Are You Really Getting When You Buy ‘Free-Range’ Eggs?

Last week, egg producer Snowdale Holdings was penalised A$1 million for falsely labelling their eggs as free-range. Snowdale, one of the biggest producers in the Australian market, owns brands including Eggs by Ellah, Swan Valley Free Range, and Wanneroo Free Range. Given the significantly higher prices generally charged for free-range…

Australian Telcos Have An Honesty Problem

Australian Telcos Have An Honesty Problem

Optus’ heavy-handed NBN migration tactics highlight how far telco call centres are prepared to bend the truth. Optus has been caught blatantly lying to its customers this month, telling some customers that NBN or the government are to blame for the fact that Optus is rushing to boot customers off…

New Vitamin Label Laws: What You Need To Know

New Vitamin Label Laws: What You Need To Know

Have you ever wondered if the supplements you’re taking actually do anything? Me too. New labels proposed by the Therapeutic Goods Administration may help separate the wheat from the chaff, with “complementary medicines” falling under tighter regulation. Here’s what you need to know.