A lot of advice about persuasion assumes a relatively equal power dynamic. But sometimes you need to persuade someone higher up than you in a hierarchy: your boss, their boss, a project leader. For that you need four specific strategies: focus on common goals, get to a neutral space, let them build your case with you, and know your next steps. This approach is effective in a workplace, or in any hierarchical organisation, as long as the participants have some common ground to build on.
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I'm going to pick on a story I saw in the Wall Street Journal, but only because it's typical of a whole genre of advice offered by rich and powerful people, most of them white men. It's a 2016 first-person essay by Brian Scudamore, the creator of 1-800-GOT-JUNK, called "Why This CEO Takes Every Friday Off."
Scudamore explains that he "recharges" on Fridays, and spends Mondays "just thinking." He offers this as career advice.
All too frequently, people who are good at making a thing get promoted to be the supervisors of the people making the thing — without any training as to how to lead. So how do you become a good boss? Do you pick up leadership skills on the job, or is special coaching required? We find out this week.
We want to hear about your worst boss. You know the one: the blowhard who talked over you at every meeting; the unhinged lunatic who expected you to answer emergency texts at 3am; the so-called “genius” who couldn’t help but scream at everyone because she was just so darn passionate. Or maybe the one who would lick his fingers constantly and then used his wet fingers to plaster his bangs down onto his forehead, all while never breaking eye contact. (Oh, wait, that’s my story.)
Video: If you work from home, you know how important it is to stay connected with your boss and coworkers via email and chat programs such as Slack. The trouble is, text-only communication can leave a lot up to the imagination in terms of tone. Is your online boss really a jerk who hates everything you do? Or are you just reading their messages in the worst way possible?
Just like with regular employees, the professionalism and likability of managers can vary greatly - some are excellent at their jobs while others are truly terrible. Either way, there are a few things you just shouldn't say to your direct superior. After all, they ultimately hold the keys to your future in the company. Aside from the obvious — like profanity and insults — here are the words and phrases you should never utter to your boss.
When you're mentally done with your job, it's easy to give up and put in less effort. You hate your job anyway, so what's the point in trying? It's a tempting thought, but it usually works in your favour to continue to do good work even when you're fed up.
How your boss manages you can have a lasting impact on what kind of worker you become in the future and affect the way you deal with your subordinates if you do end up in a management role. We take a look the qualities that a "superboss" would possess based on the experiences of a software industry veteran.