The Samsung Cloud storage service is on its way out. The shutdown is happening in phases depending on where you live — but one of the first deadlines has already passed for the U.S., Australia, UK, and most of Europe, aka “Group 1“. Group 1 users had until Wednesday, March 31 to directly sync their Samsung Cloud data with Microsoft OneDrive for free, without needing to download them to another device first.
But don’t worry if you missed your opportunity to migrate your Samsung Cloud files to OneDrive — you can still download your data to a PC, Samsung phone, or tablet until June 30. Just make sure you download your data by then, as Samsung will delete all Group 1 data permanently on July 1.
How to download Samsung Cloud data to your Samsung phone or tablet
There are two ways to save to your Samsung mobile device:
- Open the Samsung Cloud app and tap “Download my data.” Select the files you want to download then tap “Download.”
- Open the Samsung Gallery app, tap the three-dot “More” icon, then go to Settings > Download content from cloud. Follow the on-screen instructions to begin the download.
Download progress is tracked in the notification bar. Note that you will need enough space on your device to store the entire download size. Also make sure not to cancel the download early, as it removes all downloaded files and you will need to restart the process.
How to download Samsung Cloud data to your PC
The other way to save your Samsung Cloud data is to download it to your PC. This will be the best option for users who have too much data to store on their phone, since PC hard drives are much larger, and you can easily move your downloaded files to a USB storage device or another cloud service like Google Drive, OneDrive, or iCloud. You can access your files from the Samsung Cloud website, or by installing the Samsung Gallery Windows 10 app and going to Settings > Samsung Cloud.