We’re all used to being told to cover our hands when using automatic teller machines (ATMs), which prevents rogue cameras from seeing you enter your PIN. Some banks are now taking it a step further, with a rubberised cover over the top of the number pad. I understand the reasoning, but it makes ATMs much more painful to use.
The top row of numbers in particular is very hard to reach with this method. I can also imagine it causing dramas if you had very large hands or suffered from arthritis. I appreciate banks need to ensure ATMs are secure — especially since they’re the main way most of us interact with a physical bank — but this approach seems ham-fisted to me. What do you think?