Ask LH: How Do I Sync My iOS Device With A New Computer?

Ask LH: How Do I Sync My iOS Device With A New Computer?

Dear Lifehacker, I’ve been syncing my iPhone with my laptop, but now I want to start syncing with my desktop. When I connect it to the desktop, iTunes wants to erase everything in order to start syncing with his new machine. I want to start syncing with the new machine, not remove all the content already on my phone. What can I do? Sincerely, Data in Peril

Dear DiP,

You’ve stumbled upon a complicated situation. Apple does not make it very easy to start syncing with a new computer unless you want to completely wipe out your device in the process. This doesn’t mean you can’t do it. The process is simply less than ideal. First things first, let’s take a look at how to solve your specific problem. After that, we’ll look at a few ways you can sync with multiple machines.

Switch Your iDevice to a New Machine

  1. Authorise your new computer to use your Apple ID. This is the email address you use to sign into iTunes (and probably anything else Apple-related). If you don’t know it offhand, you can just check the computer you’re currently syncing with. If you go into the iTunes Store it should appear in the upper right-hand corner. Once you know it, go to the new computer you want to sync with and locate the Store menu. From there, choose “Authorize This Computer”. (In the event you’ve switched Apple IDs and made purchases with more than one, you’ll need to perform this authorisation for every account. See this Apple support page for details.)
  2. Connect your iDevice and wait for it to pop up in the iTunes sidebar. Once it does, go to the File menu and select “Transfer Purchases from Hot Carl’s iPhone”. (I’m just assuming that’s what you named your device, but if it’s different this option will reflect that.) If your device is full of content, this process may take a while.
  3. Now it’s time to transfer your other media that wasn’t sanctified by purchased through Apple to get onto this new computer. If it’s all in your other computer’s iTunes, you can just copy this data to the new machine you want to sync with. You’ll find it in Your Hard Drive -> Users -> Your Home Folder (it’ll be labelled with your username) -> Music -> iTunes. You won’t need everything in that folder, but that’s the content you’re looking for. Just drag all the content in your iTunes folder on to the new copy of iTunes you want to sync with. This will add it to iTunes, but you won’t be able to keep your playlists. The only way to be able to do that is to completely replace your iTunes library on the new computer with the old one, or use an application like Media Rover (or this more DIY option) to sync the two together.
  4. In the event you have content on your iDevice that’s not in the old computer’s iTunes library, you need to transfer that content from your device. To do that, you’ll need some extraction software. $US20 can get you the fantastic iRip. It’ll send your music straight to iTunes if you’ve got a Mac. Senuti will do the same for free, but isn’t quite as feature-rich or elegant. If you’re running Windows, you can just go into iTunes, select your device, enable disk mode and open up the disk in Windows. Once you have the iPod open in Windows Explorer you’ll need to go to the Tools menu, choose Folder Option, and check view hidden files and folders. This will provide you access to your media. Alternatively you can use winamp’s iPod plugin (along with Winamp, of course).
  5. Sync your apps from your device to your computer in iTunes by clicking on the Apps tab from your device’s page, checking the sync apps option and clicking “Apply”.
  6. It never hurts to backup your device so let’s make that a necessary step. Right-click your device in the iTunes sidebar and choose Backup.

Wasn’t that tedious and annoying? On the plus side, at least your content is ready to be synced on the new machine. If your content gets wiped on your phone, at least it’s safe and sound in iTunes on the new computer you want to sync with so it can be transferred back.

Sync Your iDevice with Multiple Machines


If you just want to be able to sync with any machine, the absolute best method (in my opinion) is syncing your iTunes folder with Dropbox. That link will take you to a very in-depth tutorial that’ll teach you the entire process for both Mac and Windows. I’ve been doing it for almost a year now and it’s fantastic. If you don’t want to pay for all that Dropbox space, however, check out MediaRover. It’s free and will sync everything locally.

Assuming you’ve made it through this entire article, you’re probably well-aware by now that there’s no perfect solution. While it sucks that your iDevice still can’t sync and work with multiple computers easily, hopefully these options will help you get by in the interim. Good luck and happy syncing!


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