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Why Listening To Customers Beats Looking At Competitors

Online retail has become a very competitive space, far more competitive than it was ten years ago. When I first started my online-only furniture store Milan Direct we were told many times that selling furniture online wouldn’t work. If we’d listened to those people instead of the market that was crying out to buy furniture through an online channel, then I wouldn’t have found success through my online business.

The Most Successful Crowdfunding Campaigns Of 2015

Crowdfunding sites such as Kickstarter and Indiegogo are a great way to get new inventions off the ground — but for every success story there are countless far-fetched pipe dreams that crashed and burned. If you’re currently sitting on a product idea that you think has mass appeal, it pays to see what the market is currently funding. This infographic counts down the 13 biggest success stories of 2015: from the bee hive “honey tap” to a card game about exploding kittens.

Identity Swap: How To Make It As An Independent Illustrator

I’ve been an independent illustrator working in comics for a few years now. It’s a bag on the side of my two “real” jobs: teaching and motion graphics design. The dream was to have the sales of my comics contribute the bulk of my income, but recent events have forced me to consider that limiting my creative outlet to comics is an uphill struggle I may never overcome.

Elevator Pitch: The Filing Fairies

Elevator Pitch is a regular feature on Lifehacker where we profile startups and new companies and pick their brains for entrepreneurial advice. This week, we’re talking with the brains behind digital photo organiser The Filing Fairies.

How I Succeeded: Dropbox's Charlie Wood

Travel. Tasmania, Australia. Sponsored James Boags, A symphony captured by nature. Photographed on the 6th October 2015. Photographed by Dominic Loneragan. Citizens of the World.

How I Succeeded is a regular series on Lifehacker where we ask business leaders for the secrets and tactics behind their success. Today: Charlie Wood from Dropbox

Elevator Pitch: Spares Box

Elevator Pitch is a regular feature on Lifehacker where we profile startups and new companies and pick their brains for entrepreneurial advice. This week, we’re talking with Leon Saliba, managing director of Spares Box.

Should Australian Pub And Restaurant Workers Be Tipped?

Australia is one of the few Western nations where tipping isn’t expected — but this could soon be set to change if the results of a new national survey can be believed. According to bar tab app Clipp, nearly 60 per cent of Australians regularly tip, despite often making less money per hour than their servers. What do you make of all this? Cast your vote in our poll!

Is It Legal To Write A Negative Online Review About A Business?

My last real estate agent was a real piece of work. She was a bully and I would actively avoid calling her even when my rental apartment needed repairs. Last week I moved out of that property and was forced to deal with her again. She was still as rude as ever. I had made up my mind to leave a strongly worded review on the real estate agency’s Google+ page, but is it legal for me to do so?

How To Finally Finish (And Publish) Your First Novel

Finally completing that story you have been working on really isn’t as hard as it sounds. Whether you are just starting to write a book and need some direction or have completed one and are wondering what your next move is, I am here to guide you on how to finally finish that book and turn it into a published novel.

Small Retailers Are Unprepared For The Christmas Shipping Rush

The holiday period can be one of the most profitable times of the year for online retailer, but research shows that up to 80 per cent of all retailers are not prepared to face the challenges presented by this year’s annual Christmas rush. The survey, done by shipping software company Temando, looked at over 200 Australian micro, small, mid-sized and enterprise level retailers, but focussed mainly on small retailers — who out of all the groups were the least likely to be adequately prepared for Christmas shipping.

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