The Windows 10 1809 update has been a bit of a disaster, with Microsoft force to halt the rollout after a spate of horror stories about user files being deleted. It got us to thinking about the company's previous big OS fail - the endlessly maligned Windows Vista.

Even now, more than a decade after the operating system was discontinued, Vista remains a running punchline. So what went wrong? In a recent blog post, ex-Microsoft VP Ben Fathi finally revealed some answers.

When we look back at the history of Microsoft, as with many other large businesses, there are moments you can see where the company clearly got things wrong. Apple's collapse, before the return of Steve Jobs was precipitated by the battle fought between the rival Lisa and Mac camps. And in Redmond, Windows Vista was a turning point.

This week, Microsoft ended support of Windows Vista, ten years after it arrived on our computers in frosted-glass splendor. Was it bloated? Perhaps. The demands of the interface were unforgiving on old hardware. But it felt like a glimpse of the future.

Windows Vista will disappear from Microsoft's list of supported software in just four weeks. As the successor to Windows XP, Vista promised a lot but delivered little.

Microsoft is not as Service Pack happy as it once was. While Windows XP and 2000 had three and four SPs respectively, Windows 7 had just one while Windows 8 went with a versioning approach instead, in the form of 8.1. Microsoft now looks like it's bringing Service Packs back for older platforms, except they're called 'Convenience Rollups'.

Everyone has their own bag of diagnostic tricks when Windows decides to chuck a wobbly. While OS corruption isn't as big a problem as it used to be thanks to journalled file systems and tools such as System Restore, you can still be caught with your pants down by malware, viruses and other nasties. In those cases, a utility called SFCFix might get you out of trouble where other options fail.

Users of Windows Vista, 7, 8 and 10 are advised to update their systems against a critical flaw.

You've shared a folder on your Windows machine and set up the permissions, yet, when a networked user attempts to view the directory's contents, they're given an access denied dialog instead. Sharing a folder and setting up users should be enough, but sometimes it isn't. Here's how to fix this annoying problem.

It's nice when a Windows program asks you whether or not it should run at startup, but there are a few out there (I'm looking at you, Apple software updater) that feel the need to hide themselves in Task Scheduler, away from the more common areas of the user's Startup folder or the registry. Fortunately, disabling or deleting these tasks is a simple process.

If you occasionally plug/unplug your notebook from a second monitor, you've likely found some of your windows still on the other screen... and inaccessible. Closing the program can solve the issue, but many programs save their locations and won't return to their defaults, even with a restart. Fortunately, there are a few shortcuts you can employ to get those windows back into view.

Windows: While Windows 7 has built-in hotkeys to shift apps between monitors, Windows XP and Windows Vista do not. EasyMon adds in simple monitor switching to earlier versions of Windows.

Windows Vista/7 only: If you're hungry for a sneak peek at Microsoft's new HTML5-friendly, faster, web app-savvy browser, you can go ahead and grab the beta now for 32-bit and 64-bit Windows systems.

Windows: Shotty is a lightweight and portable screen capture tool that captures screenshots in Windows Vista and 7 while preserving the transparency of Aero-Glass effects.

If you upgraded from a previous version of Windows or gave up your dual-boot system to stick with Windows 7, you might be scratching your head wondering how to remove them from the boot menu. Here's how to do it.

Windows: AquaSnap is a free multifunctional tweaking application that brings Aero-style effects to Windows XP and enhances Aero in Vista and Windows 7.

Windows only: The Windows Vista for Beginners weblog walks through using the under-used Offline Files feature built into Windows—so you can easily access your network documents while mobile.

deviantART crafter giannisgx89 offers up an unofficial Vista (SP1) theme that puts Windows 7's basic look and feel on your desktop in a lightweight, non-intrusive way. Take a closer look below.

While Mac and Linux users may be the most vocal (ahem), the overwhelming majority of Lifehacker readers get here using some version of Windows. Let's review the most popular Windows tutorials we've ever published.

Windows Vista only: Ultimate Windows Tweaker makes no bones about its source of inspiration—the uber-specific, XP-customising Microsoft tool TweakUI—and does pretty well by it. There's more than 130 changes to make from this stand-alone, no-install utility, including some seriously helpful User Account Control hacks and sliding timers for application killing, along with all the other tweaks for menus, Explorer, and shortcuts TweakUI users will find familiar. Another great feature: A big, prominent "Create System Restore Point" button to hit before you get to tweaking, which is always a good idea. Ultimate Windows Tweaker is a free download for Windows Vista systems (32- and 64-bit) only. Thanks, How-To Geek!

Ultimate Windows Tweaker