In 2015, Lifehacker tried to answer the question "Does Tiger Airways still suck?" and the results were almost positive. In 2017, I flew on both budget airlines at least once a month, alternating between the two based on price and convenience -- and I learnt a lot about flying low-cost.
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Tiger Airways was once known as the worst budget airline in Australia. In recent times, the company has made some drastic changes to improve its reputation and claw back former customers. We were recently invited to test the airline on a return flight from Sydney to Melbourne. So has the Tiger changed its stripes? I put my body on the line to find out.
Tiger Airways and Jetstar are the cheapest airlines for domestic travel in Australia. Tiger is usually the cheaper option but, you really get what you pay for: bad service, uncomfortable seats, and a miserly baggage allowance. Jetstar is the better option although it's usually pricier. But there is a way around that.
Getting a good deal on an airfare is never unwelcome -- as long as you're on top of all the conditions. If you don't mind its stingy carry-on limits, Tigerair has just launched a new campaign, offering cheap domestic tickets every Saturday afternoon.
Travelling only with hand luggage saves you valuable time, but domestic airlines in Australia are getting much stricter about enforcing their baggage limits. Here's the current state of play for Qantas, Virgin, Jetstar and Tigerair, and the best tactics to use to avoid unwanted hassles or excess luggage fees.
Tigerair Australia already has a deserved reputation for meanness with baggage: it charges a fortune for excess baggage and weighs your hand luggage before you board to make sure you comply with its limits. That process will now be even harder, since the allowed weight for carry-on has dropped from 10kg to 7kg.
Like any low-cost carrier, Tigerair makes a lot of its money from extra fees for selecting seats or being the first to board the plane. Its new Express Fare option for domestic theoretically offers a slight discount if you choose more than one of those at once -- but in reality it's just a way to get you to pay even more fees.
Low-cost carrier Tigerair Australia has joined Qantas and Virgin in allowing passengers to use gadgets in flight mode during take-off and landing. In typical Tigerair fashion, however, the rules are a little tougher on passengers.