Tagged With nab

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Australia's 'Big Four' banks have decided to remove the cash withdrawal fee for using their ATMs. This means you will no longer be charged $2 for using a CBA, Westpac, ANZ or NAB ATM with your card, regardless of who you bank with. Or to put it another way, the banks are rorting us slightly less than before.

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Banks such as Westpac, NAB, ANZ, and Commonwealth have employed deliberate delaying tactics to arbitrarily make the process of cancelling a credit card more difficult. Australian banks are yet to meaningfully respond to an industry-led report that found there is a serious need for reform in how credit cards are handled, and as we move closer to a cashless society, it's becoming more and more important.

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This week, Australia's four major banks were forced to explain why they are raking in billions of dollars in profit at the expense of consumers to a parliament hearing. They were also grilled about a string of banking scandals in recent years. Here's a summary of what the Commonwealth Bank, ANZ Bank, NAB and Westpac had to say for themselves.

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Companies have finished reporting results for the financial year so it’s time to take stock of how the different business sectors of Australia are fairing and the big picture factors that are at play. Today: Australia's "big four" banks: Westpac, ANZ, NAB and CBA.

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User documentation is an unsexy task we often try and dodge, but it can make an enormous difference. National Australia Bank (NAB) found that improving and consolidating its documentation for frontline bank workers cut duplication by 40 per cent and meant it could shut down an entire internal call centre.

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Every month, National Australia Bank (NAB) has to deal with 300 new phishing sites specifically set up to try and steal data from its customers. How does the banking giant deal with that onslaught -- and why are scammers looking for victims with "the right level of dumb"?

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Australia's major banks all agree that mobile phones and tablets will account for an ever-increasing share of customer activity. Given that, why do they continue to make such a dog's breakfast of actually developing decent apps?

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NAB has upgraded its mobile phone banking apps for iOS and Android. The main change is the ability to set a four-digit passcode to access the app on the phone, making logging in speedier.