humancommunication

  • What You Should ‘Unlearn’ to Actually Succeed at Work

    What You Should ‘Unlearn’ to Actually Succeed at Work

    A colleague recently said to me, “Unlearning is the new learning.” I laughed and rolled my eyes given it sounded…well…kind of dumb. But then, we got to talking more specifically about how many of us approach improving or advancing our careers. We layer on. We seek to expand and increase our earnings, our title, and…


  • Why the 50/70 Rule for Eye Contact Is Bullshit

    Why the 50/70 Rule for Eye Contact Is Bullshit

    Do you think about how long you’re making eye contact with someone when having a conversation? I don’t. Maybe because it’s never been an issue in my life, or maybe because I’m too self-centered and lazy to care, but it’s never occurred to me to worry about how long I gaze into other people’s eyes…


  • How to Apologise When You’re Not Sorry

    How to Apologise When You’re Not Sorry

    One of the most devastating lessons of early childhood is that you sometimes have to apologise even when you’re not sorry. These days, you might not be snatching a toy from another kid just because you decided they had it long enough, but that doesn’t make having to force an apology any easier. Here’s how…