Dan Warne at APC runs down the most complained about Internet service providers, according to industry regulator the Telecommunications Industry Ombudsman. Telstra and Optus top the list (no surprise given they have the most customers), followed by AAPT, Virgin Mobile and Soul. As APC points out, Dodo’s high ranking is remarkable given its relatively small market share. Does your ISP handle complaints well, or do you feel like you’re being ignored? Tell all in the comments.
Australia’s Most Complained-About ISPs
About the Author
Angus Kidman | Lifehacker Editor
Angus has been writing professionally about technology since 1994 and breaking it for even longer. He is based in Sydney but spends a frankly unhealthy portion of his life on the road, tracking down the latest stories. In 2011, he won the IT Journo Award For Best Consumer Technology Journalist and Consensus IT Writers Award for Best Technical Writer for his work on Lifehacker; about time too.