Dan Warne at APC runs down the most complained about Internet service providers, according to industry regulator the Telecommunications Industry Ombudsman. Telstra and Optus top the list (no surprise given they have the most customers), followed by AAPT, Virgin Mobile and Soul. As APC points out, Dodo's high ranking is remarkable given its relatively small market share. Does your ISP handle complaints well, or do you feel like you're being ignored? Tell all in the comments.
Australia's Most Complained-About ISPs
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Here is your Netflix binge-list for the week, fresh from the Australian servers! This week's noteworthy additions include the gripping McDonald's biopic The Founder, true-crime documentary The Innocent Man, the Jennifer Lawrence/Chris Pratt sci-fi Passengers, and the first Australian-made Netflix Original of note: Tidelands! Read on for everything coming to the service for the week of December 10 through to December 16.