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So you’re all excited to hop on a video chat with grandma, but the quality is less than desirable. The video is choppy, the audio echoes and cuts out, and you can barely see the person on the other end. Before you flip that table, here are a few things you can tweak to make sure you’re getting the best quality possible.
At Lifehacker, we’ve delved into data sharing plans in the past as it is something telcos are increasingly getting involved with. Previously, Optus only allowed customers to share data across its mobile MyPlan service so pure mobile data plan users were deprived of this privilege. But the telco is now allowing users to share data across tablets, dongles and mobile phones on its Data Pool feature.
Good news for video streaming addicts: Telstra has quietly increased data allowances for existing ADSL, ADSL2+, NBN and Cable customers to meet an increase in demand. So how much extra data will customers be getting? That all depends on your plan — with some lucky customers receiving an additional 500GB per month.
Dear Lifehacker, I’m currently having internet problems with Optus and the technician is only able to come later next week. As such, I’ll be out of service for around nine days, if not more. (Yeah, yeah: first world problems.) So my question is: am I entitled to get some kind of credit for the time I have “lost” on my contract? Also, if I’m on Optus for my mobile and use it for tethering, should I be able to credit the data usage over this time?
Not all interview questions need to be super serious — in past KIQ articles we’ve looked at dealing with time bombs, surviving the zombie apocalypse and the best way to unload a jumbo jet full of jellybeans. Here’s a question in a similarly fun vein from HootSuite CEO Ryan Holmes.