tio
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TIO Gets Increased Powers To Fix Your Phone And ISP Problems
The Telecommunications Industry Ombudsman (TIO) has always been the main resource to use when you’ve experienced a billing or service problem with a phone company or internet service provider (ISP) and can’t get the problem solved by talking to the company directly. From July 1, its ability to do that will be enhanced with the…
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Beware Of Scam Callers Changing Your Phone Provider
We’ve often advised hanging up on any business that calls you unprompted, and here’s another good reason to do so. The Telecommunications Industry Ombudsman (TIO) has warned of a rise in scams where companies pretend they are representing a consumer’s existing phone or internet provider but then conning the customer into switching to a different…