LogMein has been around the workplace collaboration business for a while. And, as a stand-alone product it's pretty good. But they are looking to broaden their horizons by encroaching into the hotly contested, but potentially very lucrative, CRM market. Their new product Bold360, promises to give businesses a full 360-degree view that pulls in data from traditional CRM systems as well as online channels.
Salesforce launched the new version of its core customer relationship management (CRM) offering, called Lightning, last year and has now unveiled its first major update for the platform. The new Lightning will include improved analytics, intelligent email and advanced sales features along with the ability to make calls directly from the platform. Here are the details.
Salesforce.com has overhauled its bread-and-butter customer relationship management (CRM) product with a brand new look and added capabilities. The changes are collectively known as Lightning. Here's what you need to know about this new offering from the software-as-a-service (SaaS) juggernaut.
The next version of Dynamics CRM 2015 will come out before the end of the year, Microsoft announced this week. The update, codenamed "Vega", promises further integration with Office 365.
The move to cloud-based services has represented a big change in how we install and manage software. However, it hasn't changed one of the fundamental principles: as soon as you start customising enterprise systems, you end up in trouble.
