Tagged With crm

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LogMein has been around the workplace collaboration business for a while. And, as a stand-alone product it's pretty good. But they are looking to broaden their horizons by encroaching into the hotly contested, but potentially very lucrative, CRM market. Their new product Bold360, promises to give businesses a full 360-degree view that pulls in data from traditional CRM systems as well as online channels.

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Salesforce launched the new version of its core customer relationship management (CRM) offering, called Lightning, last year and has now unveiled its first major update for the platform. The new Lightning will include improved analytics, intelligent email and advanced sales features along with the ability to make calls directly from the platform. Here are the details.

Predicting the future is near impossible -- but that doesn‘t stop us all from having a red hot go. Human beings have been predicting the future since the beginning of history and the results range from the hilarious to the downright uncanny.

One thing all future predictions have in common: they‘re rooted in our current understanding of how the world works. It‘s difficult to escape that mindset. We have no idea how technology will evolve, so our ideas are connected to the technology of today.

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Salesforce.com has overhauled its bread-and-butter customer relationship management (CRM) product with a brand new look and added capabilities. The changes are collectively known as Lightning. Here's what you need to know about this new offering from the software-as-a-service (SaaS) juggernaut.