You have problems, I have advice. This advice isn't sugar-coated -- in fact, it's sugar-free, and may even be a little bitter. Welcome to Tough Love.

Dispute It is a free legal chat bot for motorists that has been designed to answer that age-old question: "is this fine worth challenging in court?" The app automatically compares the details of your case with scenarios where a review could be considered. It even provides sample wording and templates for your appeal and advice on what to do next.

I got caught driving in NSW while my provisional licence was already suspended (three months) due to losing all demerit points for a speeding fine. Apparently, for this kind of driving offence, the minimum loss of licence will be two years! Do you know if I could have ground for leniency? I was driving home to help my mum to get my stepdad off the floor, because he's had a stroke two years ago and had fallen that night and she was unable to get him up on her own.

I screwed up. I went on holidays and didn't bother checking the mountain of mail that accumulated over two weeks. By the time I got around to it, I found a letter buried in the pile. I had been summoned for jury duty.

For Voltage Pictures, producers of the movie Dallas Buyers Club, extracting substantial fines from a large number of Australians who downloaded their movie illegally should have been relatively straightforward. They had used the model in other countries successfully and Australia had politicians and a legal framework that supported the protection of intellectual property. So what went wrong?