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The health care industry is undergoing seismic shifts as the result of new technologies. When you think about the laundry list of items and challenges in your IT strategy - security, IoT, cloud, shrinking capital budgets, mobility - they all apply to the health care industry. However, it comes with a different set of challenges. The health care industry is not a single entity. Made up of hundreds of different federal, state and local entities, along with myriad commercial service providers, it is a loose confederation of parties that use disparate systems that are somehow meant to interoperate. Adding to that is a diverse range of customers for whom good service can be a matter of life or death.