Amazon Connect pulls together a number of AWS services such as S3, Cloud Watch and lambda to create a cloud-based contact centre.
Given the news that Microsoft has bolstered Skype for Business, giving it IVR like capability, this looks like a counterpunch as Amazon starts to leverage their infrastructure services to deliver out-of-the-box business solutions. You can check out more details over at AWS Blog.
The Cheapest NBN 50 Plans
Here are the cheapest plans available for Australia’s most popular NBN speed tier.