Qantas introduced changes to its upgrade rules as part of a revamp last week, but moving towards the front of the plane still isn't easy and you'll normally need points. Here's what you need to know to score an upgrade on domestic flights.
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Dear Lifehacker, I travel regularly and was wondering if you could clear up a question regarding e-ticketing. When away in another state I often want to check in online to ensure I can get the seat I want but can't because I don't have a printer to print the e-ticket on. Can the e-tickets be scanned from a smart phone or iPad by the check-in staff? Thanks, Printless
Trying to unsubscribe from a mailing list and having your request ignored is always frustrating, so it's good to know that the Spam Act has some real teeth to it. Regulator ACMA has accepted an enforceable undertaking from airline Virgin Blue to improve its systems after numerous complaints from people who have attempted unsuccessfully to leave its mailing list.
Most airlines offer flight updates on their web sites, but those sites aren't always easy to access on a mobile device, especially with the iffy signal found near many airport. A new service from Virgin Blue lets you check flight status by sending an email [email protected] with a query in the subject line.
In a bid to put its long-running check-in woes behind it, Virgin Blue will be switching off most of its computer systems from 8pm tonight until 5am on Thursday -- meaning no online bookings or check-in, no phone sales, and no kiosk check-ins at airports. If you're flying with Virgin Blue during that time, get yourself to the airport even earlier than usual; if you're planning to fly, either book this afternoon or wait until later in the week.
Earlier this week, I gave Qantas' mobile check-in option a spin, and found it effectively unusable on my BlackBerry. Why that happened wasn't exactly clear, but a second attempt today to check in hasn't worked any better.
For anyone who has just arrived at Lifehacker after seeing our editor on the Today show this morning, click here to read the whole story of the Four Airlines experiment. If you missed it, catch the video after the jump.
Note to Virgin Blue: I don't need a wheelchair, but I would like a towel. The Four Airlines challenge continues.
It was only last Thursday that we were emphasising the fact that mistakes happen in online commerce, and Virgin Blue came up with a doozy on Friday, emailing everyone on its customer database and mistakenly telling them they'd been upgraded to Velocity Gold.